FREQUENTLY ASKED QUESTIONS
1. CAN I BUY A CAR AS A PRIVATE BUYER?
Yes, but we like to start
building up very good business relationship with you and hopefully
become a major import dealer.
2. Can I come to Japan and
buy cars myself?
Sure you can come here and
buy your cars. Just make sure that it is worth while. We advise that
buying 1 or 2 cars it will be best to let us do the buying for you.
However if you are going to
buy multiple units it is advisable to come on over and see how it
all works. You are very welcome.
While you are here we will
collect you from the airport and arrange a hotel to your specified
budget, plus take you to auctions within Tokyo during your stay.
3.Do you have stock?
Yes we do have selected stock!
We buy according to demand
and price. Obviously it would be impossible to stock every type of
car that we are asked for as the variations and financial outlay is
Most of the cars we advertise
on our website either belong to us directly or to one of our local
Japanese contacts. Remember that all stock cars are sourced from originally
at auction and auction is still the preferred method of purchase for
us and should be for you if your ultimate goal is to save money.
4. HOW DO I PLACE AN ORDER?
Once you have chosen your
vehicle, please send an enquiry to us, so that we will contact Chan
Auto dealers to see the availability of the vehicle. If the vehicle
is available, we will send you proforma invoice.
5. CAN I ORDER BY PHONE OR
Yes, we accept your order
by fax and phone. You can also order by email and Skype.
6. WHAT IS FOB AND CIF?
FOB is an initialism which
pertains to the shipping of goods. Depending on specific usage, it
may stand for Free On Board or Freight On Board.
( FOB price means all costs up to a port,FOB(Free On Board) = Car
price + Custom clearing cost in Japan)
CIF ? Cost, Insurance and Freight (named destination port)
Exactly the same as CFR except that the seller must in addition procure
and pay for insurance for the buyer. Maritime transport only.
1. HOW TO MAKE A PAYMENT?
We accept all payment via
bank wire transfer (T/T) and L/C(letter of credit) , currently We
do not accept any payment by credit card and other mode Please note
that all bank transfer charges should be paid by customer.
2. DO YOU ACCEPT CREDIT CARD
Sorry, we do not accept payment
other than telegraphic transfer and L/C at this time, but hopefully
in the near future.
3. DO YOU ACCEPT LC?
Yes,We do accept L/C once
approved by our Banking institution.All L/C charges to be covered
by the customer.
4. DO YOU OFFER CREDIT?
We do not offer credit, your
vehicle will be shipped ofter receipt of your payment in confirmed
by our Japanese bank.
5. DO YOU GIVE ANY WARRANTY
FOR THE CAR?
No, we do not have warranty.
Every car is based on as-is condition at the time of sale. However,
we provide all the information of cars before you decide to purchase.
6. HOW CAN I SEE THE PRICE
IN MY CURRENCY?
You can convert Japanese yen
to other currencies with our currency converter.
1. HOW LONG DOES SHIPMENT TAKE?
Delivery of your vehicle to
your nearest port will depend on the timing of your payment and the
shipping companyfs schedule. Please ask us for the approximate delivery
times for each region.
2. CAN YOU GIVE ME SHIP SCHEDULE?
As soon as your vehicle has
been booked for shipment, we will inform you of shipping details via
fax or email with estimated time of departure and estimated time of
3. WHEN WILL I RECEIVE MY
Once the vessel carrying your
vehicle is departed from a port, all necessary documents will be sent
to the address mentioned on your order form or address you request.
Please make sure to inform us postal address and contact information
prior to shipment.
4. WHAT DOCUMENTS WE WILL
You can receive the following
documents by DHL or EMS etc, immediately after vehicle shipment:
1.Bill of Lading(B/L)
2.De-Registration Certificate(Japanese) ) (Export certificate) (CR)
3.De-Registration Certificate(English translation) (Export certificate)
5. WHAT IS B/L?
The ocean carrier issues the
B/L serves as a receipt for goods, an evidence of the contract of
carriage, and a document of title of the goods.
6. WHAT IS CR?
normally says CR.
By this system, our business
for all over the world is rapidly increasing, and many customers are
successful engaged in this business.
We are right here if you would
like to have any enquiry about this organization. Thank you very much
for your acknowledgement about our organization.
Please be free to contact us and will wait for your inquiry..